Request a Payment Plan
We understand that unexpected situations can make it difficult to make a one-time payment. If you’re unable to pay the full amount upfront, we’re here to support you. Our goal is to work together to find a solution that meets your needs and those of our client.
How to request a payment arrangement
If you are unable to pay your outstanding balance in full, you can request a payment arrangement by completing the Income & Expenditure form below.
To assess your request, you must provide accurate and complete details of your financial circumstances. Supporting evidence of your income and expenditure is required so we can fairly review your situation. If sufficient information or documentation is not provided, we may be unable to consider your proposal.
Supporting evidence may include:
- Payslips (last 3 months)
- Bank statements (last 3 months)
- Benefit award letters
- Evidence of self-employment income (e.g. tax return or accounts)
Once submitted, we will review your information and supporting documents. If a payment arrangement is appropriate, we will contact you to confirm the next steps.